Privacy policy

Last updated: May 11, 2025

PerfectGlow operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PerfectGlow is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

We may collect the following categories of personal information:

• Name, billing address, shipping address, phone number, and email address
• Payment details and transaction information
• Account information such as login credentials and preferences
• Purchase history, wishlist items, returns, exchanges, or canceled orders
• Communications sent to our support team
• Device information including IP address, browser type, and network connection
• Usage data regarding how you interact with our website and Services

How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, or contact us
• Automatically through cookies and similar technologies
• From Shopify and third-party service providers
• From advertising and analytics partners

How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Provide customer support
• Manage returns and exchanges
• Improve our website and customer experience
• Send updates regarding your order or account
• Prevent fraud and secure our Services
• Send marketing communications and promotional offers
• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Shopify and trusted service providers
• Payment processors and shipping partners
• Marketing and advertising partners
• Legal authorities when required by law

We do not sell your personal information.

Shopify

Our store is hosted by Shopify. Shopify processes your personal information to provide and improve the Services.

To learn more about how Shopify handles personal information, please visit:

Shopify Privacy Policy

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize advertising.

You can control cookies through your browser settings.

Data Retention

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Withdraw consent for marketing communications
• Request a copy of your personal data

To exercise your rights, contact us at info@perfectglow.com.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

International Transfers

Your information may be processed outside your country of residence, including by Shopify and its partners.

When required, we rely on appropriate legal safeguards for international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

info@perfectglow.com